Hi! I have inherited an egg from someone (I purchased his air purifier and he gifted it to me). I have connected it to my WiFi (and I just checked, the egg is connected to my WiFi router)… however I appear unable to connect the egg to my App. The serial number of the egg is egg-cbbbb1 and the claim code is cd3ws76w. I am located in HK and am using a VPN (ExpressVPN) in my router that connects to a U.K. based server (I am from the U.K.). Can you please help me with this. Thanks Alex
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