Wifi connection not working
Hi, yes can do using Putty - can you point me to instructions to do that please? Thanks Ian
View ArticleWifi connection not working
The instructions are no different than using the web-based serial monitor, except that you typically have to figure out what your COM port name is assigned by your operating system. Spark Fun has a...
View ArticleWifi connection not working
Hi. Used the Arduino serial per the video instructions, Now working! Thanks
View ArticleWifi connection not working
Hi When I try to register it I get an Egg not found message (as here https://help.wickeddevice.com/t/particulate-egg-gives-an-egg-not-found-message-even-though-it-is-connected-to-the-internet/114 ) It...
View ArticleWifi connection not working
Cool, glad that worked for you! Please try again with the Serial Number, looks like for some reason we failed to pre-register it for you, should work now.
View ArticleWifi connection not working
Hm... ya I see that too now. Must be something going on with the Xively service, The map isn't even showing up for me right now. I'd say check back later today. We are way behind on migrating that...
View ArticleCant Register egg serial number!?
Hello everyone, I am using the air quality sensor for a project at university in my final year, I got it all connected to my router after a few hiccups but I can't seem to register the egg on the...
View ArticleCant Register egg serial number!?
Hi @crawfordrenwick, it's not just you, Xively seems to be broken in some significant way... I can't say for certain, at the moment, when the airqualityegg.com website will be functional again. That...
View ArticleCant Register egg serial number!?
@crawfordrenwick I dug in and fixed it, try it now? If you can't register it, let me know the serial number in a private message and I should be able to get you set up.
View ArticleWifi connection not working
@iwatt Sorry for the delay, but I think it's up and running again now if you want to give it another go. Let me know if you have any trouble.
View ArticleWifi connection not working
hi Ian got this AQE working at home; I'm now trying the same AQE in the office - it appears that the AQE is making 'calls' digital ocean and amazon and gets an unresolved ip. I'm guessing that digital...
View ArticleWifi connection not working
Hi @mwyllie, let me start by emphasizing that we are here to help in any way we can. Air Quality Eggs talk to (at most) three different servers in the course of their operation. The first two are only...
View ArticleWifi connection not working
2 things can you pre-register all my devices (6) on opensensors.io - this was not done - I've tried creating 2 devices but the MQTT service keeps rejecting my account details either the password is...
View ArticleWifi connection not working
@mwyllie I think we should try and set up a Skype conversation to help sort out your problem. Please can you contact support at wickeddevice dot com and we can find a time that is workable? Too much...
View ArticleDoes not display gaz concentration
Hi, just receiced my egg on May 30th 2017. Temperature and humidity wirk but not the PM concentration level. Shows 0.1 ou 0.7 sometimes 1.0 but most of the time zero. What do I need to do ? Thanks a...
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PM Sensor not Responsive
Hi, Nicolas, We are sorry you are having difficulty with your Air Quality Egg. We test all the eggs before they ship to make sure they are working properly, but sometimes things get past us. There's...
View ArticlePM Sensor not Responsive
Hi there, I appreciate your message and support. I followed the various steps- the fan is working properly - despit various the tests (moving paper and some dust around) the PM measure hardly moved....
View ArticlePM Sensor not Responsive
Hi, Nicolas, I have a replacement egg ready to ship to you-- we've tested it extensively and are certain that it is operating correctly. Unfortunately, we don't have any control about how duties and...
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